Newly renovated traditional place, it has best possible location near the center of the old town and the bar street, an out of the way Hangzhou train station instead of the main one, and the main gardens in Suzhou and tourist market street. The staff is delightfully helpful, caring.

Fairly clean hotel, attentive service. Comfortable room, very comfy bed and large bathroom. Very good and excellent American breakfast with more than sufficient for western tastes and also Western food. Speedy check-in, parking on-site. Location - great, adjacent to a multilevel shopping mall, the garden and the great attractions that are mostly north in town.

Units in contemporary design. The breakfasts were awesome and the service was good.

We loved the convenient but peaceful location of this hotel. Transport was easy, as there was a bus stop just across the street. We were able to walk to some of the most beautiful gardens nearby, and the hotel itself had a lovely garden area. The room was spacious and clean, with great facilities, and the staff were incredibly helpful.

Nothing is perfect in this city.

The room was extremely spacious and cheap with climate control, a private safe, and a flat-screen TV with satellite channels.

Ideal and clean property with excellent service and great value. Location short walk to many local restaurants, ponds and traditional style bridges, and a cute footbridge. Also, easy to get to The Classical Gardens of Suzhou.

Clean and sophisticated, walkable distance to city center and Humble Administrator Garden. Friendly staff who speak English and provide travel advice. Good breakfast with a range of options. Spacious and comfortable rooms with nice design. Beautiful gardens to escape city noise.

The room at Garden Hotel was kept very clean and tidy, ensuring a pleasant stay. The staff was incredibly helpful, going the extra mile to fulfill our requests. The internet was free and the breakfast provided was delicious and affordable. The location was convenient, allowing easy access to local sites and attractions. I highly recommend this hotel for a comfortable and enjoyable stay.

I had a fantastic stay at this hotel, which is located in a beautiful and quiet garden away from the busy end of town. The cleanliness of the hotel was impeccable, with everything neatly kept and even the towels provided in plastic bags. The hotel facilities were top-notch, with a comfortable bed, warm shower, and great water flow. The staff were friendly and helpful throughout my stay. Additionally, the location was excellent, with easy access to the city center, nearby parks, and the great attractions that are mostly located in the north of this city.

Nothing all excellent.

Excellent location, comfortable rooms, great amenities, superb breakfast with good variety, friendly and helpful staff, convenient for exploring attractions.

Nothing to fault.

Great location near old town and Shizi street. Beautifully renovated garden setting. Best breakfast ever with excellent choices and quality.

Smoking rooms and non-smoking rooms on same floor caused hallway to smell like smoke. Beds were too hard for comfort.